Multifamily Leasing Automation

Multifamily leasing workflows, built to work as one.

Most software solves a moment. NOVY carries the operation forward—from screening and verification through fees, lease generation, and signature.

The same data, rules, decisions, and record move with the workflow instead of being rebuilt between systems.

01Verify

Screening & Identity

Screening shouldn't stop at the report.

Identity verification and screening are only useful if the result stays connected to what happens next.

NOVY carries verified identity, screening results, supporting documentation, and decision activity forward with the applicant record.

Where the process breaks

  • More work before screening starts

    Teams move between logins, upload information from one system to another, and track documents separately from the application itself.

  • The record gets assembled by hand

    Credit, criminal, eviction, identity, and supporting information can arrive independently, leaving someone responsible for reconciling the complete picture.

  • Follow-up leaves the workflow

    Document requests, explanations, and decision communications can move into email or separate templates, separating the conversation from the underlying applicant record.

What changes in NOVY

One record, fewer handoffs

  • Applicant info, verification, and results on one record
  • Supporting documentation stays attached to the application

Identity earlier in the workflow

  • Identity verification and liveness checks run up front
  • Completed before downstream screening and decisioning

Results returned together

  • Screening results returned into the applicant workflow
  • No manual reconciliation across separate tools

Communication stays connected

  • Document requests and decisions issued from the workflow
  • Underlying record and supporting details retained

Verify once. Carry the record forward.

NOVY admin ID verification panel showing data-source matches and pass/fail screening results connected to the applicant record
02Verify

Income & Employment

Verification shouldn't stop at a document.

Confirming income is only useful if the verified information can continue into qualification, review, and decisioning.

NOVY carries source-connected income, calculations, supporting documents, and review outcomes forward without asking teams to reconstruct the result somewhere else.

Where the process breaks

  • Every applicant sends something different

    Paystubs, screenshots, offer letters, bank records, and other documents arrive in different formats and require individual interpretation.

  • The team does the math

    Base pay, overtime, tips, commissions, secondary employment, and other income sources can create manual calculations that vary from one review to another.

  • Employer callbacks introduce delay

    When verification depends on another person responding, applications can remain open while teams wait for information.

What changes in NOVY

Verification closer to the source

  • Applicants connect payroll or financial-account sources
  • Reviewed from the underlying record, not just an image

More consistent calculation

  • Rules-based calculation for supported income sources
  • A consistent operating approach across reviews

Documents remain part of the workflow

  • Manual documentation still supported, in the same workflow
  • Uploads can be checked for tampering indicators

Less callback chasing

  • Less dependence on employer callbacks
  • More verification stays inside the active application

Verify the source. Carry the result forward.

NOVY application view showing income-ratio and screening progress with source-connected income and employment verification
03Transparency

Fee Transparency

Transparency shouldn't stop at marketing.

Fee transparency often stops at the website or listing. That only makes the charge visible at one moment in the renter journey.

NOVY carries the configured fee structure through the application and into the lease—connecting what the renter sees to what they ultimately sign.

Where the process breaks

  • The renter sees different numbers

    Pricing can begin with advertised rent and accumulate additional required or optional charges later in the journey.

  • Teams decide which number is current

    When websites, leasing systems, spreadsheets, and property records disagree, onsite teams are left reconciling the difference.

  • Historical context is difficult to reconstruct

    When a renter, owner, or internal team asks what was presented previously, that information may be distributed across systems or no longer easy to retrieve.

What changes in NOVY

One governed fee library

  • Configured property charges in one centralized structure
  • No independent upkeep across disconnected records

Earlier pricing visibility

  • Configured charges surfaced before later transaction steps
  • The financial picture communicated earlier

Recorded presentation

  • Retains what was presented and when
  • A clearer record for later review

A portfolio operating model

  • A repeatable structure configured across properties
  • Less reliance on spreadsheets and local processes

What the renter sees carries through to what they sign.

NOVY Charges & Fees settings showing a governed property fee library with amounts, frequency, and category for each charge
04Lease

Lease Automation

The lease shouldn't restart the workflow.

Applicant information, unit details, configured charges, property requirements, selections, and supporting documents already exist upstream.

NOVY carries approved information into lease generation and through signature instead of asking the team to rebuild the transaction at the finish line.

Where the process breaks

  • Copy, paste, and hope

    A prior document becomes the starting point, creating opportunities for outdated names, terms, dates, or amounts to carry forward.

  • Addendums depend on memory

    Property requirements, selected services, pets, parking, utilities, and jurisdiction-specific documents can create increasingly complex packet requirements.

  • Signing errors create another cycle

    Missing fields, skipped sections, or inconsistent information can require the package to be corrected and sent again.

What changes in NOVY

Built from the application record

  • Approved names, dates, units, and charges carry into the lease
  • No manual re-entry of the same information

Rule-driven supporting documents

  • Property and jurisdictional rules select the right forms
  • Supporting addendums matched to the lease package

Guided signing

  • Required fields and signatures in a structured flow
  • Fewer incomplete packages and less rework

Visibility in one place

  • Completed lease, documents, and signatures stay together
  • Connected to the workflow record for later reference

Don't rebuild the transaction. Carry it into the lease.

NOVY Create Lease document preview with lease-overview readiness, completion progress, and guided signer routing
See the workflow

Go from individual workflows to the operating model.

Bring the part of your leasing workflow you want to improve. We can walk through how NOVY connects applications, verification, screening, fee administration, lease generation, and the supporting record across your portfolio.

Explore NOVY