Every file moves. Someone owns it.
Applications stall when their requirements complete in three different systems and nobody can see the whole file. NOVY runs one governed workflow — configured criteria, visible ownership, documented decisions — from submission to a lease-ready approval.
The renter builds the file themselves
A guided, self-service application assembles the household — applicants, guarantors, pets, vehicles — with costs stated as they're added, so the file arrives complete instead of trickling in.
One view of everything in motion
Every application sits in a pipeline with its stage, its status, and its next action — due today, up next, and who owns the follow-up.
The file completes itself in view
Screening, income, and document requirements resolve onto the application as they finish — each one a checked line, not a status meeting.
A recommendation — your team decides
Configured criteria produce a recommendation, never a verdict. Exceptions are approved by a person, with a reason, and both are documented.
Approval starts the lease — automatically in view
Approval hands the file to lease generation with approved applicant information, configured charges, and household details carried forward, while the handoff remains visible in workflow history.
Submitted to signed,
one file the whole way.
Files that move on their own weight
When one workflow owns the application, three things stop happening.
Fewer invisible stalls
Requirements resolve in view and next actions are assigned, reducing the files that wait simply because no one can see what comes next.
One leasing motion
Every property runs the same stages, the same criteria surfaces, the same decision points.
Decisions with reasons
Approvals, denials, and exceptions carry documented reasoning and reviewer identity — consistent process, visible judgment.
What this capability inherits, and what it gives
Application Workflow is one step in one governed leasing workflow — each step builds on what came before.
- Verification results from the trust core (identity, fraud review, income)
- Configured criteria and stages from property settings
- Renter-built household file from the guided application
- Approved applicant information and configured charges to lease generation
- Pipeline visibility to teams and leadership
- Decision and exception events written to the audit record
Walk a file through your stages
Bring your current process — we'll map it to a governed workflow live. If the right answer isn't NOVY, we'll tell you.