Platform · Fraud Detection

Surface what doesn't add up.

Altered documents pass on volume — not because teams don't care, but because review happens under time pressure with no signals to start from. NOVY surfaces indicators that may require additional review and routes them, with context, to your team's decision.

01 · Arrive

Documents arrive with the application

Supporting documents land attached to the application — versioned, timestamped, and queued for review alongside the rest of the file.

02 · Indicate

Indicators surface — determinations don't

NOVY highlights what's inconsistent — formatting that doesn't match the issuer template, fields that disagree with source data — as indicators for review, never as automated verdicts.

03 · Context

The whole picture, in one place

Data-source mismatches sit next to document indicators — names that don't match, addresses that disagree — so the reviewer sees the pattern, not one isolated flag.

04 · Route

Routed to a person, with next steps

Flagged items go to your team with resolution paths attached — re-run the check, request documents, or escalate — and the applicant is never silently rejected by software.

05 · History

The reasoning survives the decision

The indicator, the review, and the outcome are written to application history — so six months later, the “why” is one click away instead of buried in an inbox.

Supporting documents · A. Rivera
Supporting documents · A. Rivera
Attached, not emailed
paystub.pdfVersioned · timestampedUploadedReviewing
bank-statement.pdfUploaded
Queued for reviewalongside the whole file
Document review · paystub.pdf
Indicators, your team decides
EmployerNorthwind LLC
Pay period gross$4,850.00
Indicator
Formatting inconsistent with issuer template
StatusReviewingReview required
ID Verification · Failed
Signals reviewed together
Possible risk
Names do not match. Consider re-running or reaching out directly to confirm.
Review 2 items
Phone numberNo match
AddressNo match
Next steps
Resolution paths, not dead ends
Re-run manually~4 minRe-run now
Request documents~1–2 daysSend message
Applicant is never silently rejectedRouted for review
Application · event history
The why, preserved
2:38 PMDocument indicator surfaced · paystub.pdfFormatting inconsistent with issuer template
2:44 PMRouted for review · context attachedNOVY workflow
3:12 PMDecision documented · reviewer identity capturedK. Gallespi
Reasoning survives the decisionAppend-only
NOVY · Trust coreAttached, not emailed

Signals surface.
Your team decides.

What changes

Review with a starting point

When indicators surface inside the workflow, three things stop happening.

Operator

No needle-hunting

Reviewers start from surfaced signals instead of eyeballing every document cold under time pressure.

Portfolio

Consistent review posture

The same indicator types surface the same way at every property — review quality stops depending on who's staffed.

Risk & compliance

Documented judgment

Every flagged item shows what was surfaced, who reviewed it, and what they decided — human judgment, documented.

Connected system

What this capability inherits, and what it gives

Fraud Detection is one step in one governed leasing workflow — each step builds on what came before.

Inherits from upstream
  • Supporting documents from the application in progress
  • Identity verification results from Screening & Identity
  • Configured review routing from property settings
Gives downstream
  • Review-required items routed into the application workflow
  • Reviewer decisions with context for the decision stage
  • Indicator and resolution events written to the audit record

See what surfaces on a real file

Bring an application packet — we'll show you what indicators look like in review. If the right answer isn't NOVY, we'll tell you.